Affected services:

  • Web portal

Shell access not working from the Web Portal

Opened on Thursday 10th September 2020, last updated

Resolved — Shell access is working again.

Posted by Cristian

Investigating — It affects not only the login nodes, but also the compute nodes. Please use a separate application for shell access (MobaXTerm).

Posted by Cristian

Investigating — After an update to the new version of OpenOnDemand, 1.8, the shell access from the Clusters menu item does not work. We are in contact with the developers of OpenOnDemand, to try and solve it. The rest of the web portal seems to work fine.

Posted by Cristian