Affected services:

  • Storage

File systems very slow

Opened on Wednesday 29th April 2020, last updated

Resolved — The load on the metadata servers hasn't increased anymore, and the performance of the file systems should be back to normal.

Posted by Bob

Monitoring — We stopped a bunch of jobs that was causing an extremely high load on the metadata servers of the shared file systems. The load has now dropped, and we are monitoring the performance of the file systems.

Posted by Bob

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Bob